Privacy policy

Introduction:

This Privacy Policy describes how Philips Monitor Singapore (the "Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit or make a purchase from our Shopify-powered store or otherwise communicate with us (collectively, the "Services")

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 This policy is compliant with the Singapore Personal Data Protection Act (PDPA).

Personal Data We Collect:

We collect the following types of personal data from you:

  • Contact information: Name, email address, phone number, delivery address.
  • Account information: Login credentials, username, password, account creation date.
  • Order information: Product details, order quantity, payment information, shipping information.
  • Browsing information including but not limited to: IP address, browsing history, device information, cookie data.

Marketing and communication preferences:

Consent to receive marketing emails from time to time.

How We Use Your Personal Data:

We use your personal data for the following purposes:

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Disclosure of Your Personal Data:

We may disclose your personal data to third-party service providers who assist us in operating our business, such as payment processors, delivery companies, and marketing agencies. These service providers are only authorized to use your personal data for the specific purposes it was provided to them.

We may also disclose your personal data if required by law or to protect our rights and interests.

Your Rights:

You have the following rights regarding your personal data:

  • Access and correction: You have the right to access and correct your personal data.
  • Restriction and objection: You can restrict the processing of your personal data or object to it altogether.
  • Withdrawal of consent: You can withdraw your consent for us to use your personal data at any time.
  • Data portability: You can request a copy of your personal data in a machine-readable format.
  • Complaint: You can lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe we have violated your privacy rights.

Data Retention:

We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Cookies:

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security:

We take reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and mobile app.

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us at philips.mnt@meraki-hype.com or WhatsApp (MSG ONLY):  +65 92719454

Additional Information:

For more information about the PDPA, please visit the Personal Data Protection Commission website: https://www.pdpc.gov.sg