Frequently Asked Questions

Yes. We extend free shipping to eligible orders, selected products, and during promotional periods

- Standard Shipping: 5-7 business days within mainland Singapore (additional fees may apply)
- Express Shipping: 1-2 business days within mainland Singapore (subject to availability and additional fees may apply).

- For Monitor 3-year On-site Repair and Return basis
- The exchange limit for dead pixel must be more than 2 dots for 1st year, more than 3 dots for 2nd & 3rd year applies for all models.

You may email to Philips.MNT.SG@TPV-TECH.COM or contact our hotline at 62867333

Once we receive your item, we will inspect your item and notify you the states through email or WhatsApp.
The amount will be automatically refunded via the original payment method within 30 business days.

Yes for Philips monitor we cover you 3-years burn-in warranty